Installation Process
- Equipment Delivery: All necessary equipment for the installation will be delivered one day before the scheduled installation date. The BritePro team will coordinate this delivery directly with you.
- Installation and Calibration: Our installation team will install and calibrate the system according to Dolby standards. We kindly ask that the homeowner be present for the first 10 minutes of installation, so we can walk you through the plan.
- Equipment Delays (if any): In rare cases, some equipment may not be available on the installation day due to supply chain delays beyond our control. If this happens, BritePro will inform you and arrange a suitable date to complete the installation.
- Speaker Placement: Speakers will be installed based on Dolby’s recommended placement. If your existing pre-wiring box is not in an ideal location, we will place the speakers in the correct position and leave the pre-wiring box untouched.
- Wiring Requirements: If your home is not pre-wired, our team will make every effort to route wiring through walls, floors, or the attic to maintain the aesthetics of your space. However, in the rare event that damage occurs during this process, BritePro is not responsible for any resulting repairs or liabilities. The homeowner assumes responsibility for any such damage.
- System Walkthrough: Once installation is complete, the team lead will demonstrate how to use the system and answer any questions you may have.
- Equipment Handling: Avoid moving the installed equipment’s without technical assistance. This helps to maintain optimal system performance.
- Please note: Any additional work requested by the customer that falls outside the original scope will not be carried out. All such requests must be submitted directly to the BritePro team
What to Prepare for Installation
- Clear the Area: Please ensure the installation area is clean and free of furniture or household items that may obstruct the work. Customers are responsible for covering or moving any personal items in the work area.
- Room Access During Installation: For safety reasons, please ensure that no one—including children or pets—enters the installation area while work is in progress.
- 4K Streaming Device: Please ensure that a 4K streaming device is available on the day of installation. Any one of the following devices will be sufficient (in order of recommendation): Apple TV 4K, Roku 4K, or Amazon Firestick 4K.
- Touch-Up Paint: Please provide matching room paint for minor touch-ups that may be required during installation.
- Wi-Fi Information: Your Wi-Fi network name and password will be needed for system calibration.
- Customer Availability at Handover: Please be available at the end of the installation for the final calibration and system handover. Our team will walk you through how to use your new system.
